Frequently Asked Questions
What’s the very first step I should take after discovering water damage in my Los Angeles home?
Shut off the water source (if you can) and the electricity to the affected area, then call Pacific Water Damage Restoration’s 24/7 emergency line at (888) 641-7001. Our licensed technicians arrive fast, contain the damage, and start the drying process before secondary issues (mold, warped floors) set in.
How fast can mold start growing after a leak, and how does your 24/7 emergency water removal service prevent it?
Mold can start within 24–48 hours. When you ring us at (888) 641-7001, we dispatch a crew immediately to extract water, set up industrial dehumidifiers, and keep humidity below mold-friendly levels.
Does homeowners insurance usually cover professional water damage restoration costs?
Most policies cover sudden, accidental water events (burst pipes, roof leaks). Slow leaks and outside flooding are often excluded. We document everything and work directly with your adjuster so you’re not stuck in paperwork purgatory.
What are the hidden signs of water damage behind walls or under flooring that I should watch for?
Musty smells, bubbling paint, unexplained stains, or warped baseboards can all hint at hidden moisture. Our team uses thermal cameras and moisture meters to locate water without tearing your house apart.
How long does the typical water damage cleanup and structural drying process take?
Small leaks can dry out in 3–5 days. A multi-room or sewage loss may need 7–14 days for full mitigation plus any reconstruction time. We’ll give you a timeline after our initial moisture map.
Why is using certified IICRC technicians important for water damage restoration and mold prevention?
IICRC certification means we follow nationally recognized protocols for extraction, antimicrobial treatments, and structural drying—protecting your air quality and keeping insurers happy.
Can I stay in my house during the restoration process, or will I need temporary relocation?
If damage is contained and there’s no sewage, you can often stay. For large losses or Category 3 contamination, a short hotel stay (usually covered under “loss of use”) is safer and quieter.
Which materials (drywall, carpet, hardwood) can be salvaged after flooding, and which usually have to be replaced?
• Drywall: Sections wet less than two inches up can sometimes be dried in place.
• Carpet: Synthetic carpet may be saved; the pad almost always goes.
• Hardwood: Real wood can often be rescued; swollen laminate can’t.
What preventative maintenance tips can help me avoid future leaks and water damage in Southern California’s climate?
• Swap out rubber appliance hoses every 5 years.• Install smart leak sensors under sinks and near the water heater.• Clean gutters before winter rains.• Keep indoor humidity under 50 %.• Schedule an annual roof inspection for sun-damaged flashing or cracked tiles.
